went to your Dominican Republic on holiday with my spouse and son on july31 til aug seventh 2015 experienced a great time until time for you to go house, the flight leaving on the aug7th had a hold off for eight several hours for departing to Miami then suppose to attach and visit dulles airport.
American Airlines,I'm so upset !!! I had this type of tough time with my disabled little one!! You misplaced my stroller seat belt, i had to walk many of the way about the airport Keeping my four many years old daughter…and following standing one particular hour with the baggage claim they explained to me to connect with your shopper service ,guess what? They may’nt do anything at all!! it proceeds? unbelievable!!!
Excellent afternoon this is my second practical experience with AA. Exactly the same time past I went thru the identical condition with my luggage.
i needed to be in chicago for the aforementioned time 10:03pm and so i contacted One more airlines (Virgin) who had a flight leaving san francisco at 4pm arriving in chicago at ten:15pm and booked a return flight back. i would love a refund for the entire return flight plus the booked desired seat of 16F
I'm holding reservations for flights departing 26 Sep. I booked this flight in June. I'm working with two vouchers as partial payment for these flights. I despatched the vouchers to the address presented in July.
The web site doesn't perform. Regardless of what tab I select on the positioning doesn’t do the job. I wished to Check out the standing of my flight and possibly e-book another 1 but practically nothing functions.
I used to be fired up to get to the three million mile amount on American Airlines and also to be awarded a Technique Vast update. While my spouse and I have a vacation journey booked on American to Frankfort, Germany in April, I decided I would want to use our Up grade and also have One more holiday excursion to London. This wasn't planned, but due to the improve we made a decision to have yet another journey.
My son experienced the worst working experience on your airline. I can't tell you the effect it had….He was because of fly into Pittsburgh from Miami — his flight was cancelled. He discovered the Saturday night 10 several hours prior to his flight. He was then on maintain for an exceptionally very long time when they have been trying to reroute him. He had an audition Using the Pittsburgh Symphony over the Monday early morning the next day. Then the routed him on A different flight with quite negligible time for you to transfer. 30 minutes. He got into the airport, that flight was delayed and he would skip the transfer. They uncovered another flight but just one seat, which he could not do due to The reality that he had to buy his cello. Time just after time he was on keep plus the brokers weren't very helpful. At last he ended up getting to just accept the only chance which was a flight to Charlotte accompanied by a remain overnight after which you can on to Pittsburgh hopefully an hour before audition. They stated they may not give him a resort voucher over the telephone or at the ticketing location, but there could be plenty of people handing them out in Charlotte.
I'm 62 a long time previous, and was over a flight from Orange County, Ca to Jacksonville, NC. All went nicely right until I arrived at Charlotte,NC. Due to the fact I'd wheel chair guidance I was helped or else I do think I wouldn't are. Just after two flight were being cancelled on that evening I wasn’t truly positive what I would do. But because of the kindness of the workers they wheeled me to buyer service both equally periods, and finally on getting the news that another flight wouldn't be scheduled until finally the morning from the 3rd they manufactured sure I'd a motel compensated for by american airlines which I a great deal appreciated. Getting by weblink yourself was somewhat Terrifying, but I produced it through, and managed to receive back to the airport at five:thirty the following early morning. And all over again this flight was cancelled also. At this stage I organized to just go to another city. Upon acquiring on that flight there was a electrical fireplace while in the cabin from the airplane, and following becoming during the air for approximately 10 minutes it absolutely was circled and we have been taken off the plane within a hurry.
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Consumers also can American Airlines buyer service through the email detailed below: . We been given an automated reaction within just a couple of minutes, although the correspondence didn't deal with our query.
I also want to touch upon the superb service AA presents on the handicapped. I'm 84 several years old and now need to have wheelchair guidance to get about from the airports. I was amazed and delighted with the aid I acquired, as well as on the attitudes of the folks who assisted me With all the wheelchair aid, in addition to the drivers in the handicap carts in Charlotte airport. They ended up all so helpful and really helpful at the same time.
To start with, massive many thanks and shout out in your Cust Svc rep Laura. She is incredibly friendly and was able to handle my problem promptly. It is best to sense incredibly privileged to possess her being an employee.
I had been distressed by the party — I had medicines in that baggage, and was most nervous about acquiring it delivered.